Human beings are prone to mistakes, and we all have the experience of doing or saying something that has hurt another person (even someone we value and love). In order to repair those precious relationships, it is often necessary to apologize. But simply saying, “I’m sorry” is rarely enough. Here are 5 steps to giving a powerful, sincere apology:
1) Own Your Part
To truly mean that you are sorry, you need to own up to the specific thing you said or did that contributed to the other person’s pain. Take full responsibility for the part you played. Avoid general statements (“I’m sorry for whatever I did to hurt you“) or making reservations about the mistake you made. Have the courage to own up to your fault.